Delete your Stack & Merge data
Stack & Merge uses an anonymous player ID: there is no email address, name or password to delete. Everything the app stores about you is tied to that ID. See also the Privacy Policy.
Option 1: in the app (fastest)
- Open Stack & Merge and go to Settings.
- Under Your data, tap Delete my data and confirm.
This immediately deletes your progress record and your leaderboard entry from our servers, removes your account (including its Google Play Games link, if any), erases everything the app stored on your device and starts the game over as if freshly installed. It needs an internet connection; if it cannot reach our servers the app says so and changes nothing, so you can try again. It cannot be undone, and purchases are not refunded.
Option 2: by email
If you can no longer open the app, send an email to ai.wise.au@gmail.com with the subject line:
"Stack & Merge Data Deletion Request"
Include:
- your player ID (Settings > Your data > Player ID; tap it to copy the full ID), or, if you no longer have it, your display name, country and best score, and
- a short statement that you want your data deleted.
We will process your request within 30 days and confirm by email once it is complete.
What gets deleted
| Data | Deleted? | Notes |
|---|---|---|
| Progress record (coins, best score, power-ups, daily streak) | Yes | Removed from our servers at once (in the app) or within 30 days (by email). |
| Leaderboard entry (display name, country, scores) | Yes | The public entry disappears from the leaderboards. |
| Anonymous player account | Yes | Removed, so the player ID no longer exists. |
| Data stored on your device | Yes | Erased by "Delete my data", or by uninstalling the app. |
| Purchase records held by Google Play, and ad data held by Google | No | These are kept by Google under its own policies. Manage them in your Google account and Android settings. |
Contact
Email: ai.wise.au@gmail.com
App: Stack & Merge
Developer: Ihab Hassan